All orders are usually processed within 1 business day and take about 2 to 7 business days to deliver, depending on the destination and selected shipping method.

If you haven't received a confirmation within a few hours of placing your order, check your spam or junk folders, or reach out to us at help@smylzlifestyle.com or through the WhatsApp chat on the website.

While we can’t promise a color will come back in stock, we do restock many of our core colors. Our product pages will give you an estimation of when orders will ship next. You also have an option for pre-order on select product.

Canada laws requires us to charge sales tax (HST) to addresses in most within the country. If your province requires it, you’ll see HST added at checkout.

Payment is collected as soon as you press the "Pay Now" button at checkout to confirm your order. In the case of a pre-order, just the first installment of the two will be taken immediately, with the remaining installment due one week before delivery.

We accept most major credit cards (Visa, Mastercard) as well as PayPal.