All orders are usually processed within 1 business day and takes about 2 to 7 business days to deliver depending on the destination and selected shipping method.

If you haven't received a confirmation within a few hours of placing your order, check your spam or junk folders, or reach out to us at help@smylzlifestyle.com or through the WhatsApp chat on the website.

While we can’t promise a color will come back in stock, we do restock many of our core colors. Our product pages will give you an estimation of when orders will ship next. You also have an option for pre-order on select product.

Canada's laws require us to charge sales tax (HST) to addresses within most of the country. If your province requires it, you’ll see HST added at checkout.

Payment is collected as soon as you press the "Pay Now" button in checkout to confirm your order. In the case of a pre-order, just the first installment of the two will be taken immediately, with the remaining installment due one week before delivery.
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We accept most major credit cards (Visa, Mastercard) as well as PayPal.

Yes, Our website is protected by SSL encryption technology.

Yes, we are proud to offer exclusive pricing and services to our Trade partners. Contact us to find out more!

Once an order has been placed, it cannot be changed. You can cancel your order within 1 hour after it has been placed. If your order has already been processed, reach out to us at help@smylzlifestyle.com to set up a return.